Consequently, the drive is not recognized and doesn’t appear in Windows 10 File Explorer. This guide contains the solutions to help you fix this issue and start using your hard drive with your PC.

Why is my WD Passport not showing up on my computer?

If the WD Passport is not showing up on your computer, below are some of the causes of the issue:

Faulty USB cable or port – Sometimes, the WD MY Passport not detected issue can be due to minor hardware issues like a faulty port or cable. The fix here is to change the port and try another port on your PC. Outdated drivers – Drivers are the connecting media between the hardware and software components. If the USB controller and WD Passport drivers are outdated, you might encounter this issue. The fix is to update these drivers.

Moreover, you can encounter the following error variations, that are all solvable with the solutions below:

My passport external hard drive not showing up WD Passport not showing up in Windows 10, 11 WD Passport not showing up in disk utility, file explorer, disk management WD Passport detected but not showing up WD Passport unlocked but not showing up – WD passport not showing up after unlock WD Passport beeping not showing up My passport ultra not showing up WD Passport light on but not working My passport driver is unavailable

How can I fix my WD My Passport if it’s not showing up?

There are some basic troubleshooting steps you should try if before exploring the fixes in this section. These steps are listed:

Try connecting the driver to another port. Change the USB cable. Try to use the cable that came with the drive or any original short cable. Try the WD Passport on another PC.

1. Run the Hardware and Devices Troubleshooter

The Hardware and devices troubleshooter helps to fix issues with hardware on your PC. Running should you detect any issue that might be causing WD My Passport detected but cannot open Windows 10 or if it is not showing at all.

2. Update the drive firmware

Updating the drive firmware has proved to work for many users in fixing the WD MY Passport not working or unavailable issue. So be sure to try it like in the example below. 

  1. Visit the Western Digital website to download the firmware update file.

  2. Right-click the downloaded file and select Extract file…

  3. Connect the WD Passport to your PC (USB 2.0 port) with the cable that came with it, open the extracted folder, and double-click the WDFirmwareUpdater.exe file. SPONSORED

4, Now, follow the simple on screen instruction to complete the installation.   5. Once the installation is complete, your PC should show that a drive is connected to your PC and what you need to do to make it work.

4. Adjust the drive letter

If your drive does not have a drive letter, you might encounter the WD My Passport not showing on Windows 10 issue. This is because your device might find it hard to detect the drive. Assigning a drive letter and restarting your PC should help you fix the issue in this case. So we will recommend using a dedicated tool in DriverFix. This is because it can accurately match your hardware with its corresponding drivers. This guarantees that you will not face any errors that may occur when you install an incompatible driver. The WD MY Passport not showing on Windows 10 issue can be pretty frustrating, as it denies you access to your file. Thankfully, it is a fixable issue, as shown in this guide. Are facing other issues like Windows 10 external driver keeps disconnecting? Then, check our detailed guide to fix it quickly. Feel free to let us know the solution that helped you fix the issue in the comments below.

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